Signal Provider Terms of Service

1. Definitions

"Provider" or "Signal Provider": A registered user who offers trading signals to other users (Receivers) through the Platform for a subscription fee.
"Receiver" or "Subscriber": A registered user who subscribes to a Provider's signal service and pays a monthly subscription fee.
"Platform Subscription": The mandatory monthly subscription that Providers must maintain with TradeCopierBot to access signal providing features.
"Stripe Connect": The payment processing system provided by Stripe, Inc. that facilitates automated revenue splitting and direct payouts to Providers.
"Grace Period": A three (3) business day period following a failed Platform Subscription payment during which the Provider may resolve payment issues without permanent consequences.

2. Eligibility Requirements

To become and remain a Signal Provider on TradeCopierBot, you must:

Use a LIVE trading account exclusively — Demo accounts, paper trading accounts, or any simulated trading environments are strictly prohibited. Signal Providers must trade with real capital on a live brokerage account. This requirement ensures that only quality Providers with genuine trading experience and real financial commitment can offer signals on our Platform;
Acknowledge your responsibility toward subscribed Receivers — Once you activate your Signal Providing service and accept these Terms, your Provider trading account becomes locked and cannot be deleted or changed from the Trading Accounts page. This protection exists because Receivers who have subscribed to your service depend on the continuity of your signals. To change your Provider trading account, you must first cancel your Signal Providing service through the Signal Providing page, which will automatically process prorated refunds to all active subscribers. You accept full responsibility for this commitment when activating your service;
Be at least eighteen (18) years of age or the age of legal majority in your jurisdiction;
Have the legal capacity to enter into binding contracts;
Maintain an active Platform Subscription in good standing;
Successfully complete Stripe Connect onboarding and verification;
Provide accurate and truthful information regarding your identity, banking details, and trading experience;
Comply with all applicable laws and regulations in your jurisdiction, including but not limited to securities laws, financial advisory regulations, and tax obligations;
Have legitimate authority to share the trading signals you provide (i.e., signals must originate from your own trading activity or you must have explicit authorization to distribute them).

Important: Any Provider found to be using a demo account or simulated trading environment to generate signals will be immediately and permanently banned from the Platform. This policy exists to protect Receivers from fraudulent signal providers who have no real financial stake in their trading decisions.

3. Revenue Split & Platform Fees

Revenue Distribution

83%

Provider Share

Paid directly to you

/

17%

Platform Fee

Retained by TradeCopierBot

3.1 Revenue Split Structure

For each subscription payment received from your Receivers, the revenue is automatically split as follows:

Eighty-three percent (83%) of each subscription payment is transferred directly to your connected Stripe account;
Seventeen percent (17%) is retained by TradeCopierBot as a platform service fee.

3.2 Minimum Subscription Price

The minimum subscription price you may charge Receivers is Thirty-Five United States Dollars ($35.00 USD) per month. You may set any price equal to or greater than this minimum.

3.3 Payment Processing Fees

All Stripe payment processing fees, including but not limited to credit card processing fees, currency conversion fees, and cross-border transaction fees, are covered by TradeCopierBot and included in the 17% platform fee. You will not be charged any additional fees beyond the stated revenue split.

Example: If you set your subscription price at $35.00/month, you will receive $29.05 per subscriber per month ($35.00 × 83% = $29.05). TradeCopierBot retains $5.95 to cover platform operations and all payment processing fees.

4. Stripe Connect Payment System

4.1 Overview

TradeCopierBot utilizes Stripe Connect, a payment infrastructure service provided by Stripe, Inc., to facilitate secure and automated payment processing between Receivers and Providers. Stripe Connect enables:

Automatic revenue splitting at the time of each transaction;
Direct deposits to your personal or business bank account;
Compliance with international payment regulations;
Secure handling of sensitive financial information.

4.2 Onboarding Process

To receive payments, you must complete Stripe's onboarding process, which includes:

Identity Verification: Providing government-issued identification documents and personal information to verify your identity;
Business Information: If applicable, providing business registration details and tax identification numbers;
Bank Account Linkage: Connecting a valid bank account in your name (or business name) to receive payouts;
Tax Information: Providing necessary tax documentation as required by your jurisdiction and Stripe's compliance requirements.

4.3 Account States

Your Stripe Connect account may be in one of the following states:

Not Connected: You have not initiated the Stripe Connect onboarding process;
Pending: Your account is being verified by Stripe. Some features may be limited;
Restricted: Stripe requires additional information or documentation. You must complete verification to continue receiving payments;
Active: Your account is fully verified and operational. You can receive payments and withdrawals normally.

4.4 Stripe's Terms of Service

By using Stripe Connect, you agree to be bound by Stripe's Connected Account Agreement and Stripe's Terms of Service. TradeCopierBot is not responsible for actions taken by Stripe, including but not limited to account suspension, fund holds, or verification requirements imposed by Stripe.

4.5 Fund Security

TradeCopierBot does not hold or have access to your funds. All payments are processed directly through Stripe's secure infrastructure. Your Provider share (83%) is transferred directly from Stripe to your connected bank account according to the payout schedule described in Section 5.

5. Payout Schedule & Transfers

5.1 37-Day Payment Hold Policy

Every subscription payment received from any Receiver is subject to a mandatory holding period of thirty-seven (37) days before funds become available for payout. This policy applies universally to all payments, without exception:

Each monthly payment from a Receiver is held for 37 days from the date it is received;
When the same Receiver pays again the following month, that new payment is also held for 37 days;
This 37-day hold applies to every single payment, regardless of how long you have been a Provider or how many payments you have received from a particular Receiver;
There are no exceptions to this holding period.

Why 37 Days? This holding period ensures that TradeCopierBot can process full refunds in accordance with Stripe's refund policy. A Receiver may request a refund for the entire month of service at any point during their billing cycle (for example, on day 29 of 30). The 37-day hold guarantees that the full subscription amount remains available to honor any refund request, protecting both Receivers and the Platform from any financial shortfall.

5.2 Payout Processing

After a payment has been held for the full 37-day period, it becomes available for payout:

Automatic Release: Funds are released automatically after the 37-day hold expires;
No Additional Fees: There are no extra charges for payouts—this is included in the platform fee;
Direct Bank Deposit: Funds are transferred directly to your connected bank account;
Processing Time: Bank transfers typically complete within 1-2 business days after payout initiation, depending on your bank and location.

Example: If a Receiver pays on January 1st, those funds will be held until February 7th (37 days later). If the same Receiver pays again on February 1st, that second payment will be held until March 10th. Each payment cycle operates independently.

Note: Payout timing may vary based on your country, bank, and Stripe's processing schedules. The 37-day hold is the minimum period; actual delivery to your bank may take additional time.

5.3 Payout Currencies

Payouts are made in the currency of your connected bank account. Currency conversion, if required, is handled by Stripe at their prevailing exchange rates.

6. Provider Subscription Requirements

6.1 Mandatory Platform Subscription

To operate as a Signal Provider on TradeCopierBot, you must maintain an active Platform Subscription. This subscription:

Is billed monthly on your subscription anniversary date;
Must be paid via a valid payment method registered with Stripe;
Is separate from and in addition to any revenue you earn from Receivers;
Grants you access to signal providing features, dashboard analytics, and receiver management tools.

6.2 Payment Failure Consequences

If your Platform Subscription payment fails:

Your signal providing service will be immediately suspended;
Your Provider profile will be marked as inactive;
Your trading signals will no longer be transmitted to Receivers;
A three (3) business day Grace Period will begin (see Section 8).

7. Subscription Price Changes

Key Principle

Subscribers can never be charged an amount they haven't approved. All price increases require explicit subscriber approval before taking effect.

7.1 Price Increase Procedure

When you increase your subscription price, the following process applies to all existing subscribers:

Notification: Each subscriber receives an email notification about the price change with the old and new price clearly displayed;
Approval Required: Subscribers must explicitly accept the new price by clicking an approval link in the email;
Deadline: Subscribers have until their next billing date to approve the new price (subject to the 10-day notice rule below);
No Approval = Cancellation: If a subscriber does not approve the new price by the deadline, their subscription is automatically cancelled.

7.2 Ten-Day Notice Rule

Subscribers must receive at least ten (10) days notice before a price change takes effect. This ensures they have adequate time to review and decide whether to continue:

If 10+ days remain until next billing:

The subscriber is notified immediately and their approval deadline is their next billing date.

If fewer than 10 days remain until next billing:

The subscriber receives one additional month at the old price (grace period). Their approval deadline is extended to the following billing date.

Example: You increase your price from $35 to $100 on January 20th. A subscriber whose billing date is January 25th (only 5 days away) will be charged $35 on January 25th, and their approval deadline for the $100 price is February 25th. They receive the full 10-day notice period.

7.3 Price Decrease Handling

When you decrease your subscription price:

No approval required: The new lower price is automatically applied to all subscribers;
Immediate effect: Subscribers will be charged the new lower amount at their next billing date;
No notification emails: Since the change benefits subscribers, no action is required from them.

7.4 Subscriber Response Options

When notified of a price increase, subscribers have three options:

Accept the New Price: Click the approval link in the email. Their subscription continues at the new price;
Decline: Click the decline link. Their subscription ends at the current period's end, with no refund for the current period;
Take No Action: If they don't respond by the deadline, their subscription is automatically cancelled at the end of their current period.

7.5 Reminder Emails

The system sends reminder emails to help subscribers who may have missed the initial notification:

Initial notification: Sent immediately when the price change is made;
Reminder: Sent 3 days before the approval deadline if no action has been taken.

7.6 Provider Visibility

As a Provider, you should be aware that:

You will not be notified when individual subscribers decline your price change;
You will see subscriber count decrease naturally in your dashboard as subscribers choose not to continue;
We do not disclose to you which specific subscribers declined, to maintain their privacy.

7.7 Thirty-Day Price Change Restriction

To protect subscribers from frequent price fluctuations and ensure pricing stability:

Cooling-off period: You may only change your subscription price once every thirty (30) calendar days;
Applies to all changes: This restriction applies to both price increases and price decreases;
System enforced: The platform will prevent you from submitting a price change if fewer than 30 days have passed since your last change.

Example: If you change your price on January 15th, you will not be able to change it again until February 14th at the earliest.

Important: Consider your price changes carefully. Significant price increases may result in subscriber churn. We recommend gradual price adjustments and clear communication about the value you provide.

8. Service Cancellation & Refund Fees

Critical: Provider-Initiated Cancellation Costs

When you voluntarily cancel your signal providing service, you are responsible for covering all Stripe processing fees associated with subscriber refunds. These fees are non-refundable and will be deducted from your pending balance.

8.1 Subscriber Refund Obligation

When you choose to cancel your signal providing service, all active subscribers are entitled to receive a prorated refund for the unused portion of their current subscription period. This refund is calculated based on the number of days remaining in their billing cycle.

Example: If a subscriber paid $35 for a monthly subscription on January 1st, and you cancel your service on January 15th (15 days into their 31-day billing cycle), they would receive a prorated refund of approximately $18.06 ($35 × 16/31 days remaining).

8.2 Stripe Processing Fee Responsibility

Stripe, the payment processor, charges processing fees on every transaction (approximately 2.9% + $0.30 per transaction). These fees are never refunded by Stripe, even when the underlying payment is refunded. When you voluntarily cancel your service:

Subscribers receive their full prorated refund amount;
The Stripe processing fees from the original payment are deducted from your pending balance;
TradeCopierBot does not absorb these fees for provider-initiated cancellations.

Why does the Provider pay Stripe fees on refunds?

When a subscriber pays, TradeCopierBot covers the Stripe fees as part of the 17% platform fee. However, when you choose to cancel and trigger refunds, Stripe does not return their processing fees. Since this is a voluntary action on your part, you are responsible for covering these costs. This ensures the platform is not financially penalized for a Provider's decision to discontinue their service.

8.3 Fee Calculation Example

Here is an example of how cancellation costs are calculated:

Scenario: You have 3 subscribers at $35/month each

You cancel with 15 days remaining in their billing cycles

Per subscriber:

• Prorated refund: $35 × (15/30) = $17.50

• Original Stripe fee: ($35 × 2.9%) + $0.30 = $1.32

• Prorated Stripe fee: $1.32 × (15/30) = $0.66

Total for 3 subscribers:

• Refunds to subscribers: 3 × $17.50 = $52.50

• Stripe fees deducted from your balance: 3 × $0.66 = $1.98

Total deducted from your pending balance: $52.50 + $1.98 = $54.48

8.4 37-Day Payment Hold Protection

As described in Section 5, all subscription payments are held for 37 days before being released to your bank account. This holding period ensures that:

Sufficient funds are always available to process subscriber refunds;
You cannot withdraw funds and then cancel, leaving subscribers without recourse;
The platform can automatically deduct refund amounts and Stripe fees from your pending balance.

Note: If your pending balance is insufficient to cover all refunds and fees (which should be rare given the 37-day hold), TradeCopierBot reserves the right to recover the outstanding amount through your connected Stripe account or other legal means.

8.5 Cancellation Preview

Before confirming your cancellation, the platform will show you a detailed breakdown of:

The number of active subscribers who will be refunded;
The prorated refund amount for each subscriber;
The Stripe processing fees that will be deducted;
The total amount that will be deducted from your pending balance.

You must review and confirm this breakdown before the cancellation is processed.

8.6 Exceptions

Stripe fee responsibility applies only to provider-initiated cancellations. The following scenarios are handled differently:

Subscriber-initiated cancellation: No refund is issued; the subscriber keeps access until their period ends;
Platform-initiated termination: (e.g., Terms violation) TradeCopierBot may absorb fees at its discretion;
Grace period expiration: See Section 9 for specific handling of payment failures.

Important: By activating your signal providing service, you acknowledge and accept responsibility for Stripe processing fees in the event you voluntarily cancel your service. We strongly recommend maintaining your service commitment to avoid these costs and to maintain trust with your subscribers.

9. Grace Period Policy

Critical: Grace Period Terms

Failure to resolve payment issues within the Grace Period will result in serious consequences for your Provider account and your Receivers.

9.1 Grace Period Duration

When your Platform Subscription payment fails, you are granted a Grace Period of three (3) business days to resolve the payment issue. During this period:

Your signal providing service remains suspended;
Your Receivers will see a notification that your service is temporarily unavailable;
No new Receivers can subscribe to your service;
You retain all existing Receiver relationships.

9.2 Resolution Within Grace Period

If you successfully resolve your payment issue within the Grace Period:

Your signal providing service will be immediately restored;
All your existing Receivers will remain linked to your account;
No refunds will be issued to Receivers;
Your Provider profile will be reactivated;
No penalties will be applied to your account.

9.3 Expiration of Grace Period

If you fail to resolve your payment issue within the three (3) business day Grace Period, the following actions will be automatically executed:

Receiver Refunds: All active Receivers will receive a prorated refund for the unused portion of their current subscription period;
Receiver Orphaning: All Receivers will be disconnected from your Provider account;
Service Termination: Your signal providing service will be terminated;
30-Day Suspension: You will be prohibited from reactivating signal providing services for thirty (30) calendar days (see Section 10).

10. Suspension & Permanent Ban Policy

Strike System

1st Strike

Grace Period Expiration

30-day suspension from signal providing

2nd Strike

Second Grace Period Expiration

Permanent ban from signal providing

10.1 First Grace Period Violation (First Strike)

If you fail to resolve your payment within the Grace Period for the first time:

Your signal providing privileges will be suspended for thirty (30) calendar days;
During this suspension, you cannot reactivate signal providing services;
You may continue to use other Platform features (if you maintain an active subscription);
After the 30-day period, you may reapply to become a Signal Provider;
Reactivation is subject to acceptance of these Terms and completion of any required verification.

10.2 Second Grace Period Violation (Second Strike)

If you fail to resolve your payment within the Grace Period for the second time (at any point in your account history):

You will be permanently banned from operating as a Signal Provider on TradeCopierBot;
This ban is final and cannot be appealed;
You may not create new accounts to circumvent this ban;
Any attempt to circumvent this ban may result in termination of all associated accounts.

10.3 Other Grounds for Suspension or Ban

TradeCopierBot reserves the right to suspend or permanently ban Providers for other violations, including but not limited to:

Fraudulent activity or misrepresentation;
Violation of Stripe's Terms of Service;
Providing signals without proper authorization;
Harassment or abuse of Receivers or Platform staff;
Violation of applicable laws or regulations;
Any other conduct deemed harmful to the Platform or its users.

11. Receiver Management & Refunds

11.1 Receiver Relationships

As a Provider, you are responsible for maintaining professional relationships with your Receivers. You acknowledge that:

Receivers pay for access to your trading signals;
You have no direct financial relationship with Receivers—all payments are processed through the Platform;
You cannot directly charge Receivers outside of the Platform;
Receiver information is confidential and may not be used for purposes outside the Platform.

11.2 Automatic Refunds

Refunds to Receivers are processed automatically in the following circumstances:

Provider Grace Period Expiration: Prorated refund for unused subscription time;
Provider Service Cancellation: Prorated refund for unused subscription time;
Platform-Initiated Refunds: At the Platform's discretion for service issues.

11.3 Refund Calculation

Prorated refunds are calculated based on the remaining days in the Receiver's current billing period divided by the total days in the billing period, multiplied by the subscription amount.

12. Content & Conduct Standards

12.1 Signal Quality

You represent and warrant that:

All signals you provide originate from your own legitimate trading activity;
You have the right and authorization to share these signals;
You will not provide signals that are manipulated, falsified, or designed to deceive;
Your trading strategy description accurately reflects your actual trading approach.

12.2 No Guarantees

You acknowledge and agree that:

Past performance is not indicative of future results;
You may not guarantee profits or specific returns to Receivers;
Trading involves significant risk of loss;
You are not providing personalized financial advice.

12.3 Professional Conduct

You agree to:

Communicate professionally with Receivers and Platform staff;
Respond reasonably to legitimate inquiries;
Not engage in harassment, abuse, or discriminatory behavior;
Not make false claims about your credentials, experience, or performance.

13. Limitation of Liability

13.1 Platform Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRADECOPIERBOT SHALL NOT BE LIABLE FOR:

Trading losses incurred by you or your Receivers;
Technical failures, delays, or interruptions in signal transmission;
Actions taken by Stripe, including fund holds, account suspensions, or verification requirements;
Actions of Receivers or third parties;
Any indirect, incidental, consequential, or punitive damages.

13.2 Your Liability

You agree to indemnify and hold harmless TradeCopierBot from any claims, damages, or expenses arising from:

Your violation of these Terms;
Your trading signals and any resulting losses;
Your violation of any applicable laws or regulations;
Any claims by Receivers related to your signals or conduct.

14. Termination

14.1 Voluntary Termination

You may terminate your signal providing service at any time through the Signal Providing page. Upon voluntary termination:

All active Receivers will receive prorated refunds;
Stripe processing fees will be deducted from your pending balance (see Section 8 for details);
Your Provider profile will be deactivated;
Pending payouts will be processed according to Stripe's schedule;
You may reactivate signal providing service in the future, subject to these Terms.

14.2 Platform-Initiated Termination

TradeCopierBot may terminate your signal providing service immediately for cause, including violation of these Terms. Upon Platform-initiated termination, the consequences described in Section 10 apply.

15. Modifications to Terms

TradeCopierBot reserves the right to modify these Provider Terms at any time. We will notify you of material changes via email or Platform notification at least thirty (30) days before changes take effect. Your continued use of the signal providing service after changes take effect constitutes acceptance of the modified Terms.

16. Contact Information

For questions regarding these Provider Terms or your signal providing service, please contact us:

Email: support@tradecopierbot.com

Website: https://tradecopierbot.com